PallasMark support
PallasMark Support
We help ecommerce teams connect their stores, import orders, and keep packing and return evidence tied to the right order.
Contact our team
For account, integration, billing, or data requests, email us. Include your workspace name and a short description of the issue; never send an Amazon password, one-time code, client secret, or refresh token.
hello@pallasmark.comSupport phone: +1 (302) 413-5141
Response time
We respond to support requests within two business days. Critical security reports are triaged as soon as they arrive.
Amazon integration
PallasMark connects to Amazon through Amazon's OAuth authorization page. We do not ask for or store a seller's Amazon password or verification code. The initial integration is read-only and imports authorized order data for US and Canadian marketplaces.