Prove what you shipped.
Win every dispute.
PallasMark records a tamper-proof video of every order and gets your buyer to approve it. So when a chargeback, a false “item not received,” or a return-fraud claim hits, you answer with evidence that wins — not apologies.
5-minute setup · Works with Shopify, WooCommerce & marketplaces
Connect your store in minutes
Undeniable proof for every order.
Record before you ship, send it to the buyer, get their approval. When a dispute hits, you answer with your evidence in seconds.
Start free — no card requiredVerification record
You did everything right — and still lost the money.
A buyer claims the box was empty, the item was used, or it never arrived. With no proof of what you actually shipped, you eat the product, the shipping, the fees and the penalty — and most of the time you can’t even respond before the window closes.
The root cause is simple: when a buyer lies, you have no proof of what left your warehouse — so the claim wins by default.
Three steps. Zero extra work.
From new order to buyer-approved proof in under two minutes.
The order comes in
New orders from Shopify, WooCommerce, Trendyol or Hepsiburada sync to PallasMark automatically via webhook — tagged to the order and ready.
You record the proof
Open the app, scan the order, and capture a short video of the product and packaging. A SHA-256 hash locks the video to that order — tamper-proof.
The buyer taps Approve
Your customer gets a secure link by email, SMS or WhatsApp, watches the video, and taps Approve. No account, no app.
See it in action
From new order to buyer approval — in under a minute.
Everything you need to win disputes — automatically
Not just video recording — a complete shipment-proof system with evidence that holds up to banks, marketplaces and chargebacks.
SHA-256 proof integrity
Every video is cryptographically fingerprinted the moment it’s uploaded. The hash is stored with the order — any tampering is detected instantly.
- Every video is SHA-256 signed
- Tampering is detected instantly
- The record locks to that order
Evidence file6
UploadDispute-ready evidence packs
Download a PDF proof report with the video hash, approval timestamp, IP and device details — formatted for any bank, marketplace or processor.
- Watch %, approval time, IP & device
- Location pinned on a map
- PDF proof report in one click
Verification record
Auto-sync integrations
Pull orders from Shopify, WooCommerce, Trendyol and Hepsiburada automatically. New orders appear in under 30 seconds.
- Shopify · WooCommerce · Trendyol
- Auto-sync via webhook
- New orders in 30 seconds
Shopify
Auto order sync
WooCommerce
Webhook · 2-min setup
Trendyol
Connected by supplier ID
Fits your daily flow
From workshop to warehouse, recording to approval — zero extra work.
Record in 60 seconds
Open your phone, film the product and packaging. The hash locks it to the order.
One-tap approval
The buyer taps the link, watches, and approves — no account or app.
Built into warehouse flow
Your team records every order before it ships. Role-based access.
What changes the day you turn on PallasMark
The numbers behind every lost dispute
“Friendly fraud now affects 79% of sellers — up from 34% just a year earlier.”
Signifyd / Ravelin
2024 fraud benchmark
“Return fraud cost retailers $103B in 2024, with “wardrobing” — returning used items as new — the #1 tactic.”
Appriss Retail
2024 returns report
“Sellers who submit strong, documented evidence are roughly 70% more likely to win a dispute.”
Chargeflow
Dispute-win analysis
Not promises — provable trust
Every proof is cryptographically signed, stored permanently, and recorded to a legal standard.
SHA-256 sealed
Every video is signed and immutable
Secure approval link
Time-limited, personal, single-use
Permanent cloud storage
Cloudflare R2 · global CDN
Legal-grade record
Watch %, IP, device, location, timestamp
Pricing that grows with you
Start free. No credit card. Upgrade when you’re ready.
Starter
Free forever · no card
Start free- 5 video proofs / month
- 720p video quality
- 30-day proof storage
- Email notifications to buyers
- 1 store integration
Pro
Includes 14-day free trial
Start Pro trial- 100 video proofs / month
- 1080p HD video quality
- 1-year proof storage
- Email + SMS + WhatsApp
- 3 store integrations
- PDF proof reports
- Priority support
Business
Custom billing available
Contact sales- Unlimited video proofs
- 4K video quality
- Permanent proof storage
- All notification channels
- Unlimited store integrations
- API access
- Team & warehouse accounts
- Dedicated account manager
Stop losing disputes. Start shipping with proof.
Set up PallasMark in 5 minutes and turn every order into evidence that wins. No credit card required.