Use case · Returns
Proof against return abuse
Wear-and-return, 'didn't like it / not as described' and used-item returns chip away at your margin. Your packing video shows what you sent, so you can stop the unfair ones.
Works with Shopify and WooCommerce · setup in minutes · no card required
01 — Pre-ship record
Your team films it before sealing the box
As the order is packed, your team films a short video: the item, its condition and the sealed box in one recording.
10:08Item and label recorded
“Different item arrived” — answered
20:22Condition checked on camera
“Item was already used” — answered
30:41Packed into the box
“Box arrived incomplete” — answered
41:05VerifiedBox sealed and locked
“Item arrived damaged” — answered
02 — The seal
The record locks the moment it's captured
The recording becomes a single proof file and locks: no one can change it afterward, not even you. Anyone who opens the link sees exactly the same record.
How? Every record carries a digital fingerprint that reveals any later tampering.
Is it valid?
- Anyone can verify it — every proof has an open verification link.
- It can't be altered — the recording is locked the moment it's taken.
- Who approved is on record — the buyer's approval, time and place are kept.
Proof file
0:08
0:22
0:41
1:05
Digital fingerprint createda3f9c7 · 1d8e · 4b02
pallasmark.com/v/9f2a
Verified04 — The outcome
You have the proof when it matters
This is the moment you open the file and show it: the item, the process and the sealed package, all in one place.
pallasmark.com/v/9f2a
Verified05 — The math
What do returns cost you?
Every return means shipping, repacking and often an item you can no longer sell. Some of them are unfair. See it with your own numbers.
Estimate your return loss
Unfair return loss
$2,400 /mo
Recovered (est.)
$960 /mo
Loss = orders x AOV x return rate x unfair share
Estimate — enter your own numbers; rates are assumptions.
Prevent your monthly loss with proof
Start free, no card required06 — Setup
Now in your store
Setting up the same flow in your own store takes four simple steps.
Connect your store
Shopify or WooCommerce, takes just a few minutes.
Set your rule
Require the record on the orders that matter most.
Create the first record
Film the item and its packing right before it ships.
Invite your team
Your shipping team captures the record as part of their own flow.
07 — Coverage
Who it's for
Not just sweaters — the same flow works for every returnable item.
What if...
No time to film every order.
A few seconds per parcel; or film only risky and high-value orders.
Is it hard to set up?
Connects to Shopify and WooCommerce in minutes; no code.
Start stopping return loss
Set up in 5 minutes and record your first order.
Start free, no card required