Use case · Carrier & insurance
Have proof when shipping is damaged
Fragile and heavy items get damaged; saying 'it left intact' isn't enough. Your pre-ship video shows the item left you in good condition — the proof you present to the carrier and insurer.
Works with Shopify and WooCommerce · setup in minutes · no card required
01 — Pre-ship record
Your team films it before it ships
As the item is packed, your team films a short video: its condition, the protective wrap and the sealed box in one recording.
10:08Item condition recorded
“Arrived broken” — answered
20:22Wrapped for protection
“Not packed properly” — answered
30:41Placed in the shipping box
“Carrier damage” — answered
41:05VerifiedBox sealed and locked
“Insurance claim denied” — answered
02 — The seal
The record locks the moment it's captured
The recording becomes a single proof file and locks: no one can change it afterward, not even you. Anyone who opens the link sees exactly the same record.
How? Every record carries a digital fingerprint that reveals any later tampering.
Is it valid?
- Anyone can verify it — an open verification link.
- It can't be altered — locked the moment it's taken.
- Who approved and when is on record.
Proof file
0:08
0:22
0:41
1:05
Digital fingerprint createda3f9c7 · 1d8e · 4b02
pallasmark.com/v/9f2a
Verified04 — The outcome
You have the proof when it matters
This is the moment you open the file and show it: the item, the process and the sealed package, all in one place.
pallasmark.com/v/9f2a
Verified05 — The math
What do denied damage claims cost you?
Carriers reject most damage claims for 'no proof' and you eat the loss. See it with your own numbers.
Estimate your damage loss
Uncovered damage loss
$864 /mo
Recovered (est.)
$346 /mo
Loss = shipments x value x damage rate x denied share
Estimate — enter your own numbers; rates are assumptions.
Prevent your monthly loss with proof
Start free, no card required06 — Setup
Now in your store
Setting up the same flow in your own store takes four simple steps.
Connect your store
Shopify or WooCommerce, takes just a few minutes.
Set your rule
Require the record on the orders that matter most.
Create the first record
Film the item and its packing right before it ships.
Invite your team
Your shipping team captures the record as part of their own flow.
07 — Coverage
Who it's for
Not just glassware — the same flow works for every fragile or heavy shipment.
What if...
Film every shipment?
A few seconds; or only fragile and high-value items.
Will insurance accept it?
A ship-time record is your strongest basis; the decision rests with the carrier and insurer.
Start stopping damage loss
Set up in 5 minutes and record your first shipment.
Start free, no card required