The whole product

Everything PallasMark does, in one place

Eight capabilities that turn a packing video into evidence a bank, a marketplace or a carrier will accept — plus the automation that makes it happen without anyone having to remember.

Set up in 5 minutes, no code · Works with Shopify and WooCommerce

And the parts that quietly matter

Smaller capabilities that do not need a page of their own, but decide whether the product survives contact with a real operation.

Contracts, drafted for you

Write your shipment, returns, distance-selling or data-policy terms — or have them drafted for a chosen language and jurisdiction — then show them on the approval screen. The exact text the buyer saw is hashed together with their acceptance.

Custom fields

Add your own fields to orders and to warehouse records: text, long text, dropdown or yes/no, each with an optional hint the AI extractor can use.

Buyer notifications

E-mail, SMS and WhatsApp, sent in the buyer's language, with reminders, opt-out handling and a suppression list so nobody is messaged twice by accident.

Item-level traceability

Require media for every line item, require the captured quantity to match the order, or require a serial, IMEI or certificate number before an order can be sent for approval.

Customer history

Every buyer gets a page of their own. Someone who disputes order after order stops being a surprise the fourth time.

Roles and permissions

Owner, admin, staff and operator, with per-action permissions, invitations that expire, and warehouse operators that do not consume a billable seat.

Audit log and sessions

Who changed what, and from where. A password change invalidates every token issued before it, so a removed colleague is actually removed.

Data region

Choose Turkey or the EU for your account's data, with a Data Processing Agreement, KVKK and GDPR handling, and an endpoint for data requests.

Retention that respects disputes

Proofs are purged after their retention window plus a buffer — except any order with an open dispute, chargeback or return, which is never deleted.

iOS and Android apps

Published on the App Store and Google Play, for teams who would rather not work from a browser tab on the packing bench.

QR and barcode order creation

Scan to open the right order, or create one straight from a scan where there is no store integration. Available on every plan, including Free.

Buyer pages in your brand

Every page your buyer sees carries your logo, your colour and your wording. The proof is ours; the impression is yours.

Platform facts

The mechanisms behind the pages above, gathered in one place. Plan limits are always read from your account, never from a marketing page.

See full plan comparison
Seal
SHA-256, computed on the original bytes before any transcoding
Public verification
A public verify page keyed by the fingerprint — no account required
Capture surfaces
Web browser, iOS app, Android app
Proof types
Video, photo, document, note, step collection
Buyer modes
Record silently, notify, or require approval before shipping
Buyer requirements
None — a link, no app and no account
Notification channels
E-mail, SMS, WhatsApp
Commerce platforms
Shopify and WooCommerce today; Trendyol, Hepsiburada and N11 coming
Dispute providers
Stripe and Shopify Payments
Retention
90 days on Free, 365 days on paid plans, counted from each order's own date
Deletion
Purged 30 days after the retention window; orders with an open dispute, chargeback or return are never deleted
Data region
Turkey or the EU, chosen per account
Roles
Owner, admin, staff, operator — operators do not consume billable seats
Developer surface
7 API scopes, 7 webhook events, a signing secret per endpoint

By situation

The same product, described by the problem it solves rather than by the mechanism that solves it.

Questions about the product

Do I need all of this to get value?

No. Most stores start with recording plus the public verify link — that is the Free plan — and switch on approval, rules and dispute automation as they run into the problems those solve.

How long does setup take?

Under five minutes for a Shopify or WooCommerce store, with no developer. Recording works from a browser on the phone your team already carries.

Does my buyer need an app or an account?

Never. Every buyer-facing flow — approval, return evidence, verification — is a link that opens in whatever browser they already have.

Which of these cost extra?

The Warehouse module is a separate add-on bought on top of a plan. Everything else is included, with your tier deciding volume and which advanced features are switched on.

Can I try it without a card?

Yes. The Free plan is permanent and needs no card, and the 14-day Pro trial does not ask for one either.

Is anything here a roadmap item rather than shipped?

Everything described on these pages runs in production today. Where something genuinely is coming later — extra marketplaces, for instance — the page says so in those words.

Start with one recorded order.

Set up in five minutes and watch the whole flow run on a real order. Free, no card required.