Pricing

Choose your proof plan.

Record packing evidence, keep it safe, and share it when it matters. Start with your shipping volume. Grow when you need to.

Start free. No credit card.Paid plans billed annually

Free

Create your first proofs and try the workflow.

$0/ month

Free plan. No annual payment.

Start free

5 proof orders / month

An order counts when its first media upload succeeds.

  • Team members: 1
  • Connected stores: 1
  • Warehouses: 1
  • Proof retention: 90 days
  • 2 min per video
  • PDF proof reports

Pro

14-day free trial

Make proof part of your everyday shipping.

$29/ month

$348 total, billed once a year.

Try Pro free

100 proof orders / month

An order counts when its first media upload succeeds.

  • Team members: 2
  • Connected stores: 1
  • Warehouses: 1
  • Proof retention: 90 days
  • 5 min per video
  • Custom fields
  • PDF proof reports

Business

Room for a higher shipping volume.

$99/ month

$1,188 total, billed once a year.

Choose Business

400 proof orders / month

An order counts when its first media upload succeeds.

  • Team members: 5
  • Connected stores: 2
  • Warehouses: 1
  • Proof retention: 90 days
  • 10 min per video
  • Custom fields
  • PDF proof reports
  • API access
Compare all features and limits
Order allowances are monthly. Paid plans are billed annually. Plans purchased through Shopify show their scope in Shopify billing.
PlanFree$0Pro$348 total, billed once a year.Business$1,188 total, billed once a year.
Proof orders per month5100400
Proof media storageUnlimitedUnlimitedUnlimited
Proof retention90 days90 days90 days
Team members125
Connected stores112
Warehouses111
Custom fields—✓✓
PDF proof reports✓✓✓
API access——✓
Max video length2 min5 min10 min
Email notificationsUnlimitedUnlimitedUnlimited
SMS notificationsPaid add-onPaid add-onPaid add-on
WhatsApp notificationsPaid add-onPaid add-onPaid add-on
How you buy itSign up and startSign up and startSign up and start

Included on every plan

These do not change by plan — you get the same on the free plan.

  • Warehouse workflows
  • Create orders from QR scans
  • Public proof pages
  • Commerce integrations
  • Buyer session replay — see what they did on the approval screen
  • Capture location recorded and checked against the warehouse
  • Request return evidence from the buyer
  • Dispute response pack

Talk to a person

Not sure what fits? Ask the people who build it.

Tell us how you pack, ship and handle returns. We'll tell you which plan fits — or whether you need a custom setup at all.

One of us will reply personally.

Pricing questions

Is there a monthly plan?

No. Paid plans are billed once a year. The monthly number next to the price is a comparison figure, not a plan you can buy.

Do I need a credit card to try it?

No. The 14-day trial needs an email address only, and it puts you on Pro so you can test the real thing. Nothing is charged when it ends.

What if I change my mind after paying?

You have 14 days from payment for a full refund. Email us and we process it — you keep access until the refund is done.

How long are my proofs kept?

Current plan retention periods: 90 days. Each proof receives its own retention period when created. Custom agreements and existing proof retention periods are preserved. Proofs associated with an open dispute or return are protected from scheduled deletion.

What does the Free plan actually include?

The Free plan’s current order, team, warehouse and retention allowances are shown in the plan table above. No credit card is required.

When do I need Scale?

Business is the highest self-service tier. Scale sits above it: monthly volume, stores, warehouses, team capacity and AI usage are set in your contract, with pricing agreed against that capacity.

Start with the free plan

Create your first packing proof. Upgrade when you need more capacity.

Start free, no card required