ShipStationOrder-linked packing video for everything shipping through ShipStation
Orders arrive by webhook as they enter ShipStation, and a scheduled reconcile pass re-checks the window so a dropped webhook does not become an unrecorded parcel.
Free plan · No card · Setup in minutes
If ShipStation is where your orders converge, that is also where the gap opens. Multi-channel sellers usually have proof habits that vary by channel — careful on the high-value marketplace, casual on the rest — and disputes do not respect that split. Recording at the point where everything already passes through is the only version of this that stays consistent.
How it works
- 1
Connect with an API key
Add your ShipStation API credentials once. The connection can be tested from the dashboard before you rely on it.
- 2
Orders arrive by webhook
ShipStation notifies PallasMark as orders come in, and the connection is identified per store so a multi-store account stays separated.
- 3
A reconcile pass double-checks
A scheduled job re-reads the recent window and creates anything the webhook missed. Webhooks fail occasionally; a silent gap in your evidence is worse than a late record.
- 4
Film while you pack
The order is on the bench device, the recording seals on upload, and the verify link is ready to paste into whichever channel's dispute form you end up in.
Under the hood
Every value here is a behaviour in the product, not a plan or a promise.
What this integration does not do
PallasMark does not create shipments, buy labels or change order status in ShipStation. It reads orders so a proof can be bound to the right one. If your dispute happens on a sales channel upstream of ShipStation, the verify link is what travels there — PallasMark does not post into that channel for you.
- Connection
- ShipStation API key, testable from the dashboard
- Order intake
- Webhooks, per-connection store identity
- Safety net
- Scheduled reconcile pass over the recent window
- Write-back
- None — ShipStation orders are read, never modified
- Seal
- SHA-256 on the original bytes, public verify page
Questions
What happens if a ShipStation webhook is missed?
A scheduled reconcile pass re-reads the recent window and creates whatever was missed. This is deliberate: a webhook that quietly fails would otherwise leave a parcel with no record, and you would only find out during a dispute.
Does it work with multiple ShipStation stores?
Yes. Each connection carries its own store identity, so orders from different stores in the same account stay separated rather than merging into one pile.
Can I test the connection before trusting it?
Yes — the integrations screen has a test action that exercises the credentials and reports what it saw, plus a reconcile action you can run manually.
Connect your store and record one order
Free plan, no card. The first sealed proof takes about five minutes.