Warehouse & pallet proof: Every pallet's condition, on record before anyone argues about it

Warehouse & pallet proof is PallasMark’s condition record for pallets, cases and containers at receiving and dispatch. An operator scans the unit’s barcode with the PallasMark phone app, photographs and films its condition, and saves it under the label’s reference at the right facility. Each file gets a SHA-256 fingerprint and is logged with the operator, the time, the device and, when the phone shares it, the location. When a client, carrier or insurer raises a freight damage claim, you find the record by its reference and send a link to that one record.

Yes. The warehouse workflow is included on every PallasMark plan, with one facility, and there is no separate warehouse module to buy. Barcode scanning, receiving and dispatch records, condition photos and video, the facility location check, search and filters, and share links all come with the plan your team already uses. 3PLs and warehouses can start on any plan and record inbound and outbound pallets the same day. Additional facilities and AI label reading are set in a Scale agreement.

No. Warehouse staff use the same team seats as everyone else in PallasMark. There is no separate operator, dock or device licence. Each person signs in to the iOS or Android app with their own login, so every receiving or dispatch record shows exactly who scanned the label and who filmed the pallet. Records can be filtered by the person who created them, which lets shift leads and 3PL account managers review a dock team’s work. Dock staff and office users draw from one pool of seats.

Yes. Scanning the barcode on a pallet, case or container opens its record in the PallasMark app straight away, with no typing or searching. If there is no record yet at that facility, a new one starts under the scanned reference. If the label carries several barcodes, the operator taps the right one. A haptic confirmation tells the operator the scan matched, so they don’t have to look at the screen while holding the phone over a pallet, and recording the condition is one tap from the record.

Yes. Every warehouse record has a shipment reference field for the PO, ASN or bill of lading number, next to supplier, material number, batch or lot, location and damage status. Inbound photos and video stay attached to that record. The dashboard search finds it by the label number, the shipment reference, the supplier or the location. You can also filter by facility, damage status, client brand, date and operator. So when a freight damage claim arrives weeks after receiving, the evidence is one search away instead of somewhere on a dock team’s phones.

Keep it to scan, film and move on. The barcode scan opens the right record, and on Scale a photo of the label fills the fields. Uploads run from a queue on the phone, so the operator never waits for a file to finish before scanning the next pallet. If dock Wi-Fi drops, recordings stay queued and upload on their own when the connection comes back. PallasMark runs on the iOS and Android phones your receiving team already carries, with no handheld scanners or extra hardware.

AI label reading fills the form, and every value stays editable until the operator saves. The reader is instructed to leave a field empty when it can’t read it instead of guessing. The scanned barcode always stays the record’s ID, and if the label photo shows a different number, the app flags the mismatch. It reads the standard fields you enable (shipment reference, supplier, material number, batch or lot, location, damage status) plus your own custom fields. AI label reading is part of Scale agreements.

Yes. On Business and Scale, a WMS or ERP can create and read warehouse records through the PallasMark API with keys scoped to warehouse:read and warehouse:write. It can also subscribe to the warehouse.record_created and warehouse.condition_recorded webhook events. Warehouse scopes are separate from order scopes, so a key issued to a WMS integration works with pallet records without seeing your store orders or buyers. Every webhook is signed with HMAC-SHA256 so your system can confirm each delivery came from PallasMark.