For e-commerce teams, warehouses and 3PLs
Photo and video proof. Inside and out.
Capture the contents, protective packaging and sealed parcel with your phone. Keep photos and videos with the shipment, ready when questions arise.
iOS & Android · Use your existing phone · No extra hardware
Download PallasMark for iOS and Android
The daily workflow
One simple record for every shipment
Choose the record. Capture the details. Find everything together.
Choose the shipment
Open an order, lot or pallet, or scan its label.
Capture the details
Record contents and package condition with your phone.
Find the evidence
Photos, videos and timestamps stay with the record.
Review orders, pallets and proof in one workspace.
Switch between e-commerce and warehouse views. Open a record to see its media, status and complete timeline.
Northstar Commerce
PallasMark
Northstar Commerce
Orders
Awaiting approval
12
Approved today
28
Open disputes
3
Proofs this week
146
Choose a step above or click a record below to open its full history.
Scan a label. AI fills the record. Proof returns to the order.
The mobile app scans a barcode to open the right order, pallet or lot. If there is no matching record, photograph the shipping label and review the fields AI suggests. The saved video and photos then appear in the connected order.
Click a step to see the flow
Order matched
Matched in 0.8s
Camera lens · 1 item
Elena Rossi
Shopify
Searching connected orders and warehouse records…
Four places teams use PallasMark
See how e-commerce stores, warehouses and 3PLs use PallasMark for packing proof, container receiving, freight handovers and shortage disputes.
Record every shipment. Request approval only when needed.
Do not slow down routine work. Turn on approval only for the orders where the buyer should confirm what is about to ship.
Record without buyer approval
The team records and continues. The buyer is not contacted unless you choose to share the proof or a dispute appears.
Evidence file6
Upload
Everyday orders · receiving · routine fulfillment
Buyer approval
For a high-value, custom or sensitive order, send the proof link before dispatch and wait for a one-tap approval.
Video verification
Video verificationOne frame from the sealed recordingApproved · Verified
The stored fingerprint matches the original file.
Order
#4172 · Customer order
Captured
Today · 10:42
Public verification link
View recordHigh-value · custom · made-to-order
Everything you need in one proof file.
When a customer, carrier, marketplace or finance team asks what happened, you open the record instead of reconstructing the story from messages and folders.
- The original phone recording and photos
- The order, lot or pallet it belongs to
- A timestamped activity trail
- A public link to verify the original record
- A branded PDF for a dispute, carrier or marketplace
Dispute-ready proof PDF
#4182 · stripe
Included in the dispute file
Record a real clip and open its verification page.
Use your phone to record a short clip. We send it through the real pipeline and show you the verification page.
Bring orders into PallasMark automatically.
Shopify, WooCommerce, Amazon, ShipStation and ShipHero can send orders into PallasMark ready to record.
Shopify
Auto order sync
WooCommerce
Webhook order sync
ShipHero
Webhook + reconcile
ShipStation
Webhook + reconcile
Amazon
SP-API order import
Shopify
Auto order sync
WooCommerce
Webhook order sync
ShipHero
Webhook + reconcile
ShipStation
Webhook + reconcile
Amazon
SP-API order import
Start with one order, pallet or shipment.
Stores can start free. Warehouses and 3PLs can review volume, users and sites before rollout.
Free
$0/month
Free plan. No annual payment.
- Warehouse workflows
- Create orders from QR scans
- Public proof pages
- Commerce integrations
- Buyer session replay — see what they did on the approval screen
- Capture location recorded and checked against the warehouse
- Request return evidence from the buyer
- Dispute response pack
Pro
$29/month
Billed annually at $348/year.
- Warehouse workflows
- Create orders from QR scans
- Public proof pages
- Commerce integrations
- Custom fields
- PDF proof reports
- Buyer session replay — see what they did on the approval screen
- Capture location recorded and checked against the warehouse
- Request return evidence from the buyer
- Dispute response pack
Business
$99/month
Billed annually at $1,188/year.
- Warehouse workflows
- Create orders from QR scans
- Public proof pages
- Commerce integrations
- Custom fields
- PDF proof reports
- API access
- Extended video capture
- Buyer session replay — see what they did on the approval screen
- Capture location recorded and checked against the warehouse
- Request return evidence from the buyer
- Dispute response pack
Does every order need buyer approval?+
No. Every record can be captured silently. Buyer approval is an optional rule for selected high-value, custom or sensitive orders.
Do we need a fixed camera or special hardware?+
No. Your team records with the phone it already uses. Scan the order or label, film the condition and save the record.
What can we record besides a customer order?+
You can record inbound goods, container or pallet receiving, labels, lot numbers, quantities, visible damage and fulfillment handovers.
What do we share when there is a dispute?+
Open the proof file and share its verification link or export a branded PDF with the recording, photos and timeline.
Make every shipment easier to verify.
Record your next order, pallet or shipment in minutes. No credit card required.